Privacy Policy

Effective Date: 12 April 2026

Galore De Teddies is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and protected when you visit our website, use our services, or make purchases.

1. Information We Collect

• Personal Information: We may collect personal information you voluntarily provide, such as your name, email address, shipping address, and payment details when you create an account, place an order, or contact us.
• Usage Data: We automatically collect non-personal information about how you interact with our website, including IP addresses, browser type, pages visited, and timestamps.
• Cookies: We use cookies to enhance your experience, track usage, and personalise content. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

• To Provide Services: To process your orders, fulfil requests, and deliver custom crochet items.
• To Improve Our Website: To understand user behaviour and enhance website functionality and user experience.
• To Communicate: To send order confirmations, shipping updates, marketing materials (if you opt-in), and respond to enquiries.
• For Security: To protect our website and prevent fraud.

3. Information Sharing

• We do not sell your personal information to third parties.
• We may share information with trusted service providers (e.g. payment processors, shipping carriers) who assist us in operating our business, as long as they agree to keep this information confidential.
• We may disclose information if required by law or to protect our rights.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

• You have the right to access, correct, or delete your personal information.
• You can opt-out of marketing communications at any time.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@galoredeteddies.co.za
• Phone: +27 84 967 3128